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WARRANTY
WHEELSET WARRANTY POLICY
Our wheelset warranty policy is designed to provide you with a worry-free shopping experience and long-term product protection. Upon purchasing Justrider Cycle wheelsets, we offer the following warranty services:
PRODUCT QUALITY GUARANTEE:
We are committed to delivering high-quality and reliable wheelset products. Within TWO YEARS of your Justrider Cycle wheelset purchase, we will provide free repairs or replacements for any wheelset failures caused by manufacturing defects or material issues. This includes but is not limited to spoke breakage, rim damage, and similar issues.
NON-ACCIDENTAL DAMAGE COVERAGE:
Our warranty policy covers issues caused by manufacturing defects and does not include damage resulting from human errors, misuse, accidents, or other incidents. If your wheelset experiences non-accidental damage, we offer paid repair services to ensure efficient and professional repairs.
AFTER-SALES SUPPORT:
We strive to provide you with exceptional after-sales support and solutions. If you encounter any issues during use or require technical assistance, please don't hesitate to contact our customer service team. We are dedicated to assisting you and ensuring that your concerns are promptly addressed.
PLEASE NOTE THE FOLLOWING:
Warranty coverage is only applicable to the original purchaser and cannot be transferred to another individual.
The warranty period begins from the date of your Justrider Cycle wheelset purchase.
Warranty coverage is valid for wheelsets used under normal conditions and does not include improper use, modifications, or unauthorized repairs.
Prior to receiving warranty services, you may be required to provide proof of purchase or other necessary information.
Our wheelset warranty policy aims to instill confidence and satisfaction in Justrider Cycle products. We remain committed to delivering high-quality products and exceptional customer service to meet your needs and exceed your expectations.
For more detailed information about our warranty policy, please refer to the warranty terms and conditions on our official website or directly contact our customer service team.
Thank you for choosing Justrider Cycle, and we look forward to providing you with outstanding products and service!
Thank you for choosing Justrider Cycle, and we look forward to providing you with outstanding products and service!
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