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FAQ
FREQUENTLY ASKED QUESTIONS
TUBELESS
How do I convert my wheels to tubeless?
In rare cases, material or manufacturing defects may occur. If you would like to register a warranty case, please contact one of our Service Centers and fill out the Service & Warranty form. We will repair your product for free or replace it if necessary. It is vital that you submit your product defect report to us within the warranty period of 24 months from the date of purchase. You must also ensure that you send us your receipt of purchase.
Why is the tubeless setup losing air?
In rare cases, material or manufacturing defects may occur. If you would like to register a warranty case, please contact one of our Service Centers and fill out the Service & Warranty form. We will repair your product for.
CARBON WHEELS
Heat damage on Carbon wheels
In rare cases, material or manufacturing defects may occur. If you would like to register a warranty case, please contact one of our Service Centers and fill out the Service & Warranty form. We will repair your product for free or replace it if necessary. It is vital that you submit your product defect report to us within the warranty period of 24 months from the date of purchase. You must also ensure that you send us your receipt of purchase.
My bike makes a weird noise when riding. What should I do?
In rare cases, material or manufacturing defects may occur. If you would like to register a warranty case, please contact one of our Service Centers and fill out the Service & Warranty form. We will repair your product for.
TOOLS & SPARE-PARTS
How do I find the right spare part? Where can I order it?
In rare cases, material or manufacturing defects may occur. If you would like to register a warranty case, please contact one of our Service Centers and fill out the Service & Warranty form. We will repair your product for free or replace it if necessary. It is vital that you submit your product defect report to us within the warranty period of 24 months from the date of purchase. You must also ensure that you send us your receipt of purchase.
WARRANTY
How do I register a warranty case?
In rare cases, material or manufacturing defects may occur. If you would like to register a warranty case, please contact one of our Service Centers and fill out the Service & Warranty form. We will repair your product for free or replace it if necessary. It is vital that you submit your product defect report to us within the warranty period of 24 months from the date of purchase. You must also ensure that you send us your receipt of purchase.
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PRODUCT ADVICE
What impact does rim height have on a road bike?
In cycling, rim height significantly impacts the aerodynamics, maneuverability and weight of the wheel. Basically, the higher the rim, the greater the aerodynamic advantage. The lower the rim, the more agile and maneuverable the handling.
What are the advantages and disadvantages of disc brakes for road bikes?
Using disc brakes makes bikes easier to control, particularly on descents. These brake systems are becoming the trend these days.
What are the advantages of narrow/wide rims and their respective tires for a road bike?
Tires with different widths and profiles are used depending on the surface. There are different recommendations for inner rim width depending on the choice of tire width for the respective road cycling purpose.
Why are there different wheel sizes in road racing?
700C (622 mm/29 inches) is the most common wheel size for road racing. The classic 650B wheel size (584 mm/27.5 inches) is still used in certain applications and is a bit more stable, thanks to the smaller diameter. Just like the competition-oriented 650C wheel size (559 mm/26 inches). Each wheel size offers unique advantages for different kinds of riding.
What's the difference between center lock and IS 6 bolt disc mounts?
CENTER LOCK
Center Lock describes the attachment of the disc brake by means of a locking ring via external teeth on the hub. The advantage of the Center Lock system is that the disc brake attachment is made with one single lock ring, which facilitates assembly.
IS-SYSTEM (6 BOLT)
In the IS-System (abv. for International Standard) the disc brake is mounted via six individual screws on the hub. An advantage of this system is that in the event of a necessary repair on the trail, no special tool is needed for disassembly. Most Minitools have a T25 Torx for disassembly of the six screws.
Center Lock describes the attachment of the disc brake by means of a locking ring via external teeth on the hub. The advantage of the Center Lock system is that the disc brake attachment is made with one single lock ring, which facilitates assembly.
IS-SYSTEM (6 BOLT)
In the IS-System (abv. for International Standard) the disc brake is mounted via six individual screws on the hub. An advantage of this system is that in the event of a necessary repair on the trail, no special tool is needed for disassembly. Most Minitools have a T25 Torx for disassembly of the six screws.
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